Tuesday, June 29, 2010

Fuel for the Engine!

A glowing review is the force that keeps the people building the business, and helps us help you. Great feedback is pure gold! We jump for joy receiving feedback with comments like "The basket was PERFECT!" or "EXCELLENT JOB!" It's a real motivator to know we're doing a good job, and when one good review comes right after another, we put the gears into overdrive.

Kickin' it into OVERDRIVE!

Just last week, these two precious pieces of feedback came within 5 minutes of each other.

"Thanks Bonnie.....The basket was PERFECT! She loved it. One of the other girls in the office saw the wine and said "OH MY GOSH, I love Moscato" Katie is very excited. You did an EXCELLENT JOB!

Thank you again.

And shortly after...

"Hi Bonnie, I heard the basket was beautiful! Thank you so much for putting it together so quickly, I really appreciate it. I will hold onto your contact information and look forward to working with you again.

Thank you again,

It's been an exhilarating week, and we're finally coming off our high. We're ready for a refuel!

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